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IMPORTANT
FAX NOTICE
Please be advised that the fax will no longer be used from 31.03.2020
Please see below the alternative ways of contact us
hhcdata.almondroadsurgery@nhs.net
General enquiries
capccg.prescriptions.almondroadsurgery@nhs.net
Prescription requests
Systm1 online – Ask as the desk for a registration form
NHS app – Download onto your phone via your app store
01480 473413 – Contact us by phone
Thank you
FLU VACCINE AVAILABLE TO EVERYONE NOW - RING AND GRAB YOUR'S BEFORE THEY ARE GONE (OVER 19's UPWARDS)
CQC Rating - Good
Practice is currently registering new patients - April 2019
Doctorlink is an online triage and advice tool which helps patients see the right member of the practice team in the appropriate timeframe based on clinical need. At the end of the symptom assessment patients can request an appointment to suit their needs and/or receive advice relating to what they should do next. Click the link in red https://app.doctorlink.com/almondroadsurgery/register
Queries can be sent online to the practice via the following email address - hhcdata.almondroadsurgery@nhs.net
To complete your Asthma Annual Review Form please click link below
All telephone calls are recorded for training and monitoring purposes.
PPG - Patient Participation Group
Dear Patient,
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
Urine Samples
We have recently changed the way that we deal with suspected urine infections and urine samples in line with new guidelines.
You will be asked to fill out a form, to document your symptoms and duration. No sample will be accepted without a form and we ask that all samples are bought to the surgery by 12 noon in order for them to be processed and sent to the laboratory if that is required.
ANP
We pleased to announce that we now have 2 Advanced Nurse Practitioners (ANP ) to compliment our service – Mrs Tina McPherson and Mrs Tracy Murphy
ANPs are trained nurses with advanced skills and expertise. They have undergone significant additional training and are able to provide assessment , examination and diagnosis and of most conditions and can prescribe medication. They can refer to specialists at the hospital or send you for tests, x-rays or scans if they feel these are appropriate.
Most patient on the sit and wait service will be seen by an ANP. You may also find that you are offered a routine appointment with an ANP in the first instance rather than a doctor.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
(Site updated 27/02/2020)
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.