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IMPORTANT NOTICE - FEB 2018
Patient list full - currently unable to accept new patients
Almond Road Surgery is currently unable to register new patients as our patient list is currently full. There are two exceptions to this. Firstly, a new baby born to the household of a current patient. Secondly, patients who are resident at The Marbrook Centre, Milton Park Hospital or Elysium (St Neots Hospital). Please ask at reception for further information.
The practice regrets that it has had to take this action and acknowledges that it may cause some inconvenience to would-be patients.
The reason that our patient list is full is that the practice is short of a GP following the retirement of Dr Taylor. We are amongst many GP Practices with open vacancies and difficulty in recruiting. We do have locum Advanced Nurse Practitioners starting with us from April to August 2018. These Advanced Nurse Practioners can see most things that a GP would normally deal with, so this will be a great help to the practice whilst still actively trying to recruit a new Doctor. However, despite extensive efforts, this does not help cover our GP Vacancy, and due to the national shortage of GPs, we have not been able to recruit GPs to cover the Retired GPs’ workload.
The Practice is therefore continuing to take steps to ensure that it can maintain safe levels of staffing to meet patient needs, and to maintain the health and well-being of the remaining doctors.
These measures include:
- Temporary closure of the practice to new patients (other than those mentioned above )
- Looking at alternatives to Doctors as in Advanced Nurse Practitioners
- Recruitment of additional clinical staff to support the existing Doctors
We do not know how long it will to take to recruit a new GP, therefore we cannot say at the moment when we may be able to open our list again.
Your support and understanding during this difficult time is appreciated.
We are pleased to announce a new service starting 1 October 2017, Pre Bookable Telephone Appointments. These will be for medical conditions or problems that don't need to be seen by a doctor. They are 5 min appointments booked for a actual time slot. We can not promise that the Doctor will ring you exactly at the time of the appointment slot as the Doctor could be running late, the same as if you were actually in the waiting room waiting to see them.
The big advantage of this is that if you don't need to be physically seen, you can be at work or at home and still have a Doctor appointment.
If you are unsure whether your problem / medical condition needs to be seen or not the receptionist can clarify this with you at the time of booking your appointment.
These appointment slots are limited per day but you can still book up to 6 weeks in advance the same as when booking an appointment to be seen here at the surgery.
Feedback on the new service is appreciated as always
A FACEBOOK REVIEW OF OUR SURGERY
"This Surgery is very Patient orientated. Sit and Wait can sometimes take a while but you are guaranteed to be seen and if you are really ill you will be seen quickly. You will never be told to ring back in 3 weeks as is the case with one Surgery! The Receptionists are very friendly and will go out of their way to help you. The on-line service is very useful!"
Welcome to Almond Road Surgery Online
At Almond Road Surgery in St Neots the doctors and nurses offer the highest standard of patient-centred healthcare.We pride ourselves on being a friendly and accessible GP surgery. The practice works from purpose built premises with easy wheelchair access in the centre of St Neots.
We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
FRIENDS & FAMILY TEST RESULTS
Oct 2017 - What patients said about us this month
As you may be aware, lots of people attend A&E with problems that could be better managed elsewhere.
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(Site updated 20/03/2018)